Home > Customer Service > FAQs

FAQs: Frequently Asked Questions
Answers to all of your cruise-related questions

Before You Cruise
On Your Cruise
Need Help? Call 800-735-8000
Same great prices as online 24/7! We're celebrating 10+ years of happy customers – making travel dreams come true for countless people just like you.
Planning Your Cruise Back to Top
When to Go
Other Concerns/Questions
Travel Requirements Back to Top
Passports & Visas
Age Requirements
Travel Documents
Getting to the Ship Back to Top
Pre and Post Cruise Flights
At the Port
Booking Your Cruise Back to Top
Required Information
Booking Rooms/Passengers
Additional Purchases
Technical Questions
Payment Back to Top
Making a Payment
Services Onboard Back to Top

Medical Concerns Back to Top
Ship Security Back to Top

What to Bring Back to Top
Other Items

Dining, Activities & Purchases Back to Top
Beverages & Dining

Can't Find The Answer You're Looking For? Call 800-735-8000
Free upgrade!
Book an eligible stateroom on any qualifying sailing and receive a free upgrade! In some cases, you'll be upgraded to a more desirable location aboard your ship. In other instances, you'll be upgraded to a stateroom with extra space and/or a better view. It's also possible that you might receive all of these benefits. Select your sailing date to see which upgrades are available.
Refine Search: Clear Filters
Additional Discounts
Need Help Planning Your Cruise?
Absolute Lowest Prices:
110% Guaranteed + $50 Coupon!
Already Booked?
Cruise Deals by Email

Receive exclusive offers and discounts to your inbox. Don't worry - we hate spam and we won't sell your email address to a third party.